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A customer service agent smiling next to a woman in front of a car.

If you’re not satisfied, neither are we.

When you come in for your repair estimate, we’ll do our best to ensure the repair process is stress-free, the way it should be. We provide transportation arrangements, free Wi-Fi access, and complimentary coffee, tea, and water at our locations.

Mitchell RepairCenter™ Customer Satisfaction Award

AutoCanada Collision Centres are recipients of the Mitchell RepairCenter™ Customer Satisfaction Award. This means that we are considered a Mitchell/AutocheX Premier Achiever.

A repair technician shows a customer details on a tablet while standing next to a car.

Utilizing Mitchell RepairCenter™ Survey Reports

Valuable Insights

Gain valuable insights needed to improve daily processes, exceed customer expectations, and deliver the best possible repair experience.

Drivers of Satisfaction

Collect accurate information to reveal the primary drivers of satisfaction with the repair experience.

Real-Time Alerts

Real-time alerts warn us of a negative survey response, allowing us to proactively deal with issues as they arise.

A man shaking hands with a woman in a red chair.

Your Experience

Repairing your vehicle is more than just returning it to pre-accident condition. At AutoCanada Collision Centres, we offer a number of services to ensure you have a pleasant experience. We understand the inconvenience that comes with being in a collision. Our collision centre teams aim to make your experience as stress-free as possible by providing you with regular updates on your vehicle’s repair progress. That way, you can relax while our technicians repair your vehicle to the highest standard.

A service technician showing a customer something under a car.

Finishing Touches

We want to exceed your expectations every time! After the repairs are complete, a final quality check is performed to ensure safety. We apply the finishing touches, and your vehicle is cleaned inside and out. When it comes time to pick up your vehicle, we will thoroughly review the repair with you, answer any questions you may have, and ensure you are 100% satisfied with our quality workmanship that has created lifelong customers.

We take our reputation seriously.

Reputation Reviews
Reputation Score
Reputation Summary